A new system has been set up to manage people who may be infected with the COVID19 virus.
• If you are normally healthy and have mild symptoms you should manage this yourself by observing strict self isolation and treating your symptoms as you would any viral illness. You need to isolate for 7 days from the start of symptoms, and any people in your household have to isolate for 14 days. Full details and further advice are available on the NHSInform website. (opens in a new window) Please do not phone the surgery or 111 unless your condition is deteriorating.
• If your symptoms are deteriorating and you feel you need further assessment this will be carried out initially by phone at a new service run by NHS24. Call 111 (at any time) to access this.
• If the phone assessment determines that you need to be seen, this will be arranged at the Assessment Centre at Oban hospital.
Patients with symptoms suggestive of COVID19 will NOT be seen in the surgery. We have no testing available here.
If someone is too ill to attend the assessment centre we will contact them to discuss assessment at home, initially by video link (which can be done using any computer or smartphone) or by home visit. Obviously home visiting risks the visiting clinician becoming infected so this can only be done when totally necessary and when appropriate personal protective equipment is available.
23 March 2020
Issued by Port Appin Surgery